Frequently asked questions

Delivery is FREE for all orders over $75 within Australia.

International shipping is calculated at checkout.

If you require express shipping please contact us and we will arrange a competitive quote for you.

We offer 14 day, no questions asked returns. (except on products bought as a 'Second' - in which case there is no returns or exchanges accepted.)

Please click here to read our returns information in detail.

You'll find our products stocked in select stores around Australia. 

Click here find the full list of current stockists. (Please call before dropping in as not all stores carry our full range.)

Yes! Our products are covered by a 2 year warranty in the unlikely event that a defect of manufacture occurs (failure of hardware, components or workmanship).

Please click here to read our returns and warranty information in detail.

Maximum dimensions for carry-on allowances vary across the different airlines but many of our customers have reported taking their Kahoots as a carry-on bag without incident.

The closed dimensions are 60cm (L) x 32cm (w) x 35cm (h), however, unlike a hard case, it can be compressed to fit into overhead compartments, so we suggest slightly underfilling it to allow flexibility to meet the constraints for your specific carrier.

For current allowable carry-on baggage sizes, please check with your airline.

Please click here to read about our manufacturing partners and process.

Absolutely! We can be reached in a number of ways when you click here.